The purpose of the Lifeforce Glass, Inc. website is provide a virtual showroom for our customers. We are presenting the merchandise in good faith, and we know that you will use the website in good faith. Please do not copy the pictures without permission. Payment is generated immediately when you pay with a credit card. In the unlikely event an item is out of stock or the shipping charge is greater than the usual and customary fee, a refund for the excess charged or to cover the missing item will be included with your shipment. Institutional accounts with good payment practices such as hospital gift shops, churches, museums, zoos and aquariums are welcome to choose the "pay with check" option. We would appreciate it if you would kindly submit a credit sheet to firstname.lastname@example.org. Should you require it, we will be happy to send you a W-9 upon request. If you customarily work with a sales rep retained by Lifeforce Glass, your rep will receive his or her commission from your order on our website.